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Closing a Survey


You can use the Logic Library to close a survey at a pre-specified time. This can be done using either the "Schedule Survey Closing Time" element in the Survey Editor or the "close" logic node in the survey XML.

Using the Survey Editor 

To close a survey at a pre-specified time using the Survey Editor, click "+ Add Survey Element" under the staging area:


In the Element Library, click "Custom" and select the "Schedule Survey Closing Time" element from the list. Then click "Insert":


The new element will appear in the staging area, where you can configure the settings for it:


To set a closing time, click into the "When" text-box and select a date from the calendar that appears. Then set a time using the "Hour" and "Minute" drop-down menus:


Using the XML 

To schedule a survey to close using the close logic node, you will need to add a <logic> tag to the survey XML, specifying both a label and uses="close.1", as well as the desired closure date and time:

<logic uses="close.1"  label="close" close:at="YYYY-MM-DD HH:MM" / >

For example, the code below would close a survey just as if the "close" action was performed at approximately 17:45 on October 20th:

<logic uses="close.1" label="close" close:at="2017-10-20 17:45" / > 

There can be up to 10 minutes of delay depending on what other jobs are scheduled to run close to that time, and the date format passed as close:at is always YYYY-MM-DD HH:MM.

A few other things to keep in mind:

  • The close node runs only if the survey is live.
  • If the survey cannot be loaded, this node (like other scheduled nodes) will retry after 1 hour, then 2 hours etc.
  • The close action will run once per survey and per scheduled time. For example, if your close logic node labeled "close" is scheduled to run at 16:45 and it runs and closes the survey, if you reopen the survey, it will not run again, unless you re-label it or change the time. At which point, it is considered a new instruction to close the survey.

To undo a scheduled close, simply remove the close logic node and reload the survey.

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