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Card Rating Question

 

1:  About the Card Rating Question

The card rating element utilizes a single-select from and must contain multiple cards (i.e., rows) and multiple buttons (i.e. columns). To interact with this question, the respondent views the cards one at a time and selects one button below to rate (or categorize) the card.  Once rated, the carousel of cards automatically advances to display the next card.

For card rating XML customizations, see Customizing the Card Rating Question

An example of this question is displayed below.

2:  Adding a Card Rating Element

Note: You can set the "Show" filter to display only elements that are compatible or optimized for the devices allowed for your project. Click here to learn how to how verify your project settings.

To insert a card rating element, add a new survey element, click the "Dynamic" link in the question types tree and choose "Card Rating". Then click "Insert."  As an alternative, you may also select card rating from the "Rating Specific" question types. 

A card rating element opens in the survey builder stage and a corresponding icon displays in the element tree. Enter question text and instructions.

Next, enter all answer options in the appropriate sections. Card rating elements must contain multiple cards (i.e., rows) and buttons (i.e., columns). 

2.1:  Adding Cards

Click "+ New Card" to add a new row and enter the row text.

2.2:  Adding Buttons

Click "+ New Button" to add a new column and enter the column text.

2.3:  Answer Actions

Click "Card/Button Actions" to access the following:

3:  Style Settings

To configure the display settings for the card rating question, click the "Style: Card Rating" link.

The "Question Display Options" window opens. Hover over a display option and review the descriptions and limitations provided on the right. Click "Save and Preview" to preview the settings. Once you are satisfied with the style options settings, click "Save and Close."

4:  Question Options

The options available are located on the right side of the screen. You can set rules for the entire question by clicking near the question text or set rules for individual cards or buttons by clicking on the card or button you want to edit. The option section shows the question, row or column text, label and type you have selected to edit.

4.1:  General Options

Each of the following options, when altered, affect all attributes within the card rating element.

  • Label: The label assigned to the element. You may edit the default label for the card rating element here.
  • Type: Displays the element type.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the element. For more information, click here.
  • Languages: Select what languages the element will show in if the survey has multiple languages. The default is "all languages."
  • Mandatory: Required.
  • Randomize: Items can be randomized by rows, columns, or both. To watch a video tutorial, click here.
  • Randomize groups: This option is available if there are row groups. When checked this option will randomize the groups.
  • Rating/Scale: Enables nets in the report. To learn how to set up your rating scale preferences in the report, click here.
  • fir:  N/A
  • grouping: N/A 
  • More Options: Use the dropdown menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "raw options" dialog. This is useful for copying and pasting options between survey elements.
  • Raw Validate: If you prefer to manually enter validation code, use the "raw validate" dialog.  Click here for an example on using the "Raw Validate" option.

4.2:  Card Options

These options only affect the highlighted card (i.e., row) attributes. 

  • Label: The label assigned to the row. You may edit the default label for the row here.
  • Data Value: The value assigned to the row in the data. You may edit the default value for the row here if the option is available.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the row. For more information, click here.
  • Languages: Select what languages the row will show in if the survey has multiple languages. The default is "all languages."
  • Do Not Randomize: This option is only available if the "randomize" general option is selected. Checking this box will force the line to remain stationary. To watch a video tutorial, click here.
  • Optional: N/A
  • Hidden: This option will hide the row from respondents.
  • More Options: Use the dropdown menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "raw options" dialog. This is useful for copying and pasting options between survey elements.

4.3:  Button Options

These options only affect specific button (i.e., column) attributes.

  • Label: The label assigned to the column. You may edit the default label for the column here.
  • Data Value: The value assigned to the column in the data. You may edit the default value for the column here if the option is available.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the column. For more information, click here.
  • Languages: Select what languages the column will show in if the survey has multiple languages. The default is "all languages."
  • Do Not Randomize: This option is only available if the "randomize" general option is selected. Checking this box will force the line to remain stationary. To watch a video tutorial, click here.
  • Optional: N/A
  • Hidden: The option will hide the column from respondents.
  • More Options: Use the drop down menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "raw options" dialog. This is useful for copying and pasting options between survey elements.

5:  Limitations

The card rating dynamic question currently has a few limitations as described below:

Respondent View Browser Support

  • The IE9 browser does not support animations or transitions.
  • Android 5.0+ is required for respondent view browsers.

Question Design & Recommendations

  • Card rating design does not support optional for the question or card/rows. We recommend that you select "Mandatory" while setting the general options, described here.
  • There is no support for adding images to buttons or text beyond a small length underneath a button.
  • When adding cards, the text inside a card is centered.  There is no option for text left or right alignment.
  • We recommend that you try to limit the number of characters used for cards and buttons as the text may not fit well on the display. Currently, there isn't anything to limit the number of characters in the UI.
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