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Rating Scale

Overview

Rating questions can only be created using single-select or select elements. The answer options in a rating scale should be measurable attributes.

Example of measurable attributes:

Completely agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Completely disagree

Example of attributes that are not measurable:

Every day
1 to 4 times a week
Once or twice a month
Less often
Never

1: Creating a Rating Question

To create a rating question, first create a new single-select or select (dropdown) element and add rows and/or columns. Then check the "Rating/Scale" box in the options section for the element. This will create NETs for the element in the report. The NET options for a 4-7 point rating scale will include the top 2/bottom 2 NETs, and an 8-11 point rating scale will add the top 3/bottom 3 NETs.

1.1: Examples of Rating Questions:

A 1-dimensional single-select element with columns will create a horizontal rating question, as shown below:

A 1-dimensional single-select element with rows will create a vertical rating question:

A 1-dimensional select element with choices will create a rating question that uses a drop-down menu:

A 2-dimensional single-select element with the rating scale as columns:

1.2: Examples of Rating Scales in Crosstabs

A 4-7 point rating scale will include the top 2/bottom 2 NETs and stat summaries in the report, as shown below:

An 8-11 point rating scale will include the top 3/bottom 3 NETs and stat summaries in the report:

A 2 or 3-dimensional rating question will include the stat summaries and a summary table (for the top 2 or 3 NETs) in addition to the top NETs for each row, column, and/or choice:

Click here to learn how to make changes to the NETs, averages or tables in the report, or how to apply your changes to all your projects.

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