Zu Hauptinhalten wechseln

FV Decipher Unterstützung

Alle Themen, Ressourcen für FV Decipher benötigt.

 
decipher

Data Retention: How Long Files Are Kept

Overview

To keep up with the abundance of data that is generated on the servers, certain files can be erased or archived after a certain amount of time and inactivity.

For example, depending on the server, surveys that are inactive (no respondent or client interaction) for 9 months may be archived with the following information:

  • Respondent data for those who finished the survey
  • Page load time data
  • Extra variables captured
  • Configuration files related to reports, charts, etc..
  • Audit logs

Shared Environment Data Retention Policy 

This table details the data retention policy for how long shared environment project-related data is preserved:

Time Action
3 weeks after last respondent finished the survey
  • Partial data is erased and not backed up
  • Quota debug logs are removed (eg quota.log, quota.xls.log, etc ...)
  • "Come back later" / autosave = "1" data is removed
1 month *
  • Backup data created from edits is removed (eg edit-results, transformation, etc ...)
  • Backups made of resultfiles are removed (eg changing survey layout)
  • Copies of data directories made with copy-survey -d/-mare archived
  • Abandoned surveys (projects deleted from the portal) are archived
45 days **
  • Temporary directories (ie start with temp *) are archived
    (run touch keepin the directory to prevent this)
  • Static mp4 files are removed
6 months
  • Inactive users are disabled
  • Files uploaded by / for clients are removed
  • Normal video files are removed

The counter for normal video files begins after they are last viewed. Watermarked videos are removed when a survey is closed.

9 months
  • Ordinary surveys that haven't been accessed are archived

After 21 months of no activity, the survey will be deleted.

12 months
  • Inactive archived surveys are removed
  • Version control data is removed
  • Zip files are removed

* Copies of data directories are permanently erased  1 year  after the archival point.

** Temporary directories  are permanently erased  1 year  after the archival point.  

Private Cloud Server Data Retention Policy

  Requires Decipher Cloud

This table details the data retention policy for how long cloud server project-related data is preserved:

Time Action
3 weeks after last respondent finished the survey
  • Partial data is erased and not backed up
  • Quota debug logs are removed (eg quota.log, quota.xls.log, etc ...)
  • "Come back later" / autosave = "1" data is removed
1 month *
  • Backup data created from edits is removed (eg edit-results, transformation, etc ...)
  • Backups made of resultfiles are removed (eg changing survey layout)
  • Copies of data directories made with copy-survey -d/-mare archived
  • Abandoned surveys (projects deleted from the portal) are archived
45 days **
  • Temporary directories (ie start with temp *) are archived
    (run touch keepin the directory to prevent this)
  • Static mp4 files are removed
3 months
  • Mail directories without any recent postings are archived
  • Accounts for shared users who have not logged in are disabled
6 months
  • Inactive users are disabled
  • Files uploaded by / for clients are removed
  • Normal video files are removed

The counter for normal video files begins after they are last viewed. Watermarked videos are removed when a survey is closed.

12 months
  • Version control data is removed
  • Zip files are removed

* Copies of data directories are permanently erased  1 year  after the archival point.

** Temporary directories  are permanently erased  1 year  after the archival point.  

For information on how to manage archived data, please click here.